Shipping Policy

Thank you for shopping with Pursona. We are committed to delivering your order quickly and safely. Please review our shipping policy below for full details on processing and delivery timelines.

Order Processing & Handling Time

All orders are processed and prepared for shipment within 2 business days (Monday–Friday, excluding holidays).

Once your order is processed, it will be shipped and you will receive a shipping confirmation email with tracking details (when available).

Estimated Shipping Time

After your order has been processed and shipped, the estimated delivery time is:

✅ 7–9 business days

Total estimated delivery time:
2 business days handling + 7–9 business days shipping
= Approximately 9–11 business days total

Please note: Delivery times are estimates and may vary depending on your location and shipping carrier performance.

Shipping Costs

Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.

Tracking Information

Once your order is shipped, you will receive tracking information via email.
Tracking updates may take 24–48 hours to appear after the package has been dispatched.

Incorrect Address / Delivery Issues

Please ensure your shipping address is correct at checkout.
Pursona is not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error in your shipping address after placing an order, contact us immediately so we can assist before the order ships.